Shipping & Returns

Shipping

 Option Delivery Condition Price
Standard 5-7 business days Under $100.00 $7.99
Standard 5-7 business days $100.00 and Up FREE
Expedited 1-3 business days --- $19.98

We do our best to ensure the timely delivery of all orders. Please bear in mind that we are only provided with an estimated delivery date from our carriers, so delivery times are not guaranteed. Packages may arrive outside of the the estimated timeframe.

After your order is placed, you will receive an email confirmation. Once your items have shipped, you will receive another email with tracking information.

We are currently shipping to US and Canada only.

 

Returns

We hope that you are satisfied with your purchase! However, in the event that you need to return your unworn items, please contact us at info@abovianshop.com with your order number to request a return. Once we have received your request, you will receive an email confirmation. Returns are processed within 7-10 business days of package receipt and can only be issued to your original method of payment. Your banking institution may require additional days to process your refund. 

RETURN POLICY

    • We will only accept returns within 10 days of the delivery date for a full refund, anything past 10 days will not be eligible for a refund. 
    • Items must be returned unworn, unwashed, undamaged, and unused, with original tags attached.
    • Final Sale items cannot be returned.
    • $7.00 will be deducted from your total refund for return for US shipments, $25 for international shipments.
    • Upon receipt of returned goods, Abôvian reserves the right to deny a refund if the merchandise does not meet return policy requirements.
    • International buyers are responsible for 100% of custom fees. The seller, Abôvian, is not responsible for customs charges.
    • If your package is unclaimed/returned back to us, we may refund the purchase cost of items, but the shipping cost will not be refunded.
    • If a package is unclaimed and returned back to Abôvian, the customer will be responsible for the re-delivery cost; a flat fee of $7 for US shipments, $25 for International shipments.
    • We do not provide a return shipping label for international purchases. Any International return is the customer’s responsibility. Abôvian is not responsible for any additional shipping costs for returns and exchanges, and we do not assume responsibility for reimbursement of compensation of returned packages lost in transit for international purchases.

 

DAMAGED ITEMS

If you receive an item that is damaged, defective, or incorrect, please contact us immediately at info@abovianshop.com

 

Exchanges

We do not offer exchanges at this time. Please return the item you do not want and place a new order on abovianshop.com.